Resources / In shop only
Documented Repair Case Studies
Seven repairs documented with vehicle, damage type, carrier involvement, teardown findings, labor hours, days in shop and outcome. These are representative composites drawn from typical jobs rather than identified customers, and the numbers reflect real work.
A gallery shows a finished vehicle. A case study shows how it got there, which is the part that tells you whether a shop knows what it is doing.
These are representative composites built from typical jobs. The vehicles, findings, labor hours and outcomes reflect real work performed here. The identities do not correspond to specific customers.
Structural and collision
Three cases where teardown changed the picture substantially.
- Case 1. Class A diesel pusher, rear cap strike backing into a post. Carrier involved. Initial photo estimate $4,200. Teardown found cap damage extending into the floor structure, a bent slide rail and a severed harness run. Final scope 118 labor hours. 41 days in shop, 19 of them awaiting two supplements. Outcome: repaired, dimensional record within tolerance, owner paid deductible only.
- Case 2. Fifth wheel, jackknife damage to the pin box area. Carrier involved. Frame measured out of tolerance in two planes plus a diamond condition. Staged pulling across four sessions with measurement between each. 96 labor hours structural plus 44 body and paint. 58 days in shop. Outcome: returned within factory tolerance, before and after record supplied.
- Case 3. Class C, front cap and cabover after a low clearance strike. Customer pay, no claim. Cabover seam was already leaking prior to impact, so subfloor was compromised independently. Owner elected to repair both together. 74 labor hours. 26 days. Outcome: repaired, and the pre existing leak documented separately so it was not misattributed.
Water, delamination and systems
Two cases where the visible symptom was a fraction of the problem.
- Case 4. Travel trailer, single visible sidewall bubble roughly 300mm across. Tap testing mapped a debonded area of about 2.4 square metres, four times the visible symptom. Lauan substrate saturated and rotted across a third of that. Skin removed, substrate replaced, panel relaminated, window frame resealed as the entry source. 61 labor hours. 34 days including 9 days drying. Outcome: repaired, entry path fixed.
- Case 5. Sprinter camper van conversion, water ingress at a roof fan penetration into a lithium bank compartment. Systems damage rather than structural. Battery bank and inverter replaced, harness sections renewed, penetration resealed. 29 labor hours. 12 days. Outcome: repaired. Aftermarket build was itemised at intake, which is why the carrier paid for the bank rather than treating it as unlisted.
Fleet and commercial
Two cases where scheduling mattered as much as the repair.
- Case 6. Six unit box truck fleet, refinish and graphics rebrand. No damage, planned work. Staged two units at a time so the operator never dropped below four running. 38 labor hours per unit average. 5 weeks total across all six. Outcome: completed with the fleet operating throughout.
- Case 7. Municipal utility truck, cab body damage plus service body remount after an impact. Purchase order process, no insurance claim. Cab repair 46 labor hours, service body remount 22 hours. 19 days. Outcome: repaired and returned to service, PO handled without the department chasing paperwork.
Frequently Asked Questions
Are these real jobs?
They are representative composites drawn from typical work. The vehicles, damage types, findings, labor hours and outcomes reflect real repairs performed here. The identities are not specific customers.
Why do the labor hours vary so much between cases?
Because construction and damage depth vary that much. A cab body repair and a fifth wheel frame correction are not comparable operations even though both are collision work.
How much of the days in shop figure is actual work?
On the claim cases, roughly sixty percent. The rest is supplement approval and parts. On customer pay work the ratio is much better because there is no approval stage.
Can you produce a case study for a job like mine?
Bring the vehicle in and the estimate itself will be more useful. Measurement and teardown on your specific vehicle beats a comparison to somebody else.
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Bring the vehicle to our Yorba Linda facility and we will document the damage properly, work directly with your carrier, and give you a written figure built from published rates and real labor hours.
All work is performed at our Yorba Linda facility. We do not offer mobile, roadside or fleet route service.